A good project manager is not someone who should not baffle a client with science and complex charts. The very best project manager will have a nose for trouble – knowing what can go wrong, being a shrewd judge of people and expert at foreseeing risk. He or she will explain complex problems (and solutions) to a customer in simple terms and have an obsessive focus on milestones and delivery.
Project management theory can be learned from a book or from an online course, but not experience. That is why we invest in the best project managers to deliver results for our clients.